Skip to content

Ordering Interface

The Ordering Page is where staff can create and manage orders linked to tables, takeaways, or deliveries. From here, users can add products, send orders to the kitchen, assign clients, and more.

Accessing the Ordering Page

From the Home Screen, there are two ways to access the ordering interface:

1. Tables (Left Panel)

  • Tap on an empty table to open it.
  • This opens the ordering interface for the table, but no account is created until the first order is sent.

2. Takeaway / Delivery (Middle Panel)

  • Tap on Takeaway or Delivery buttons to create and open a new account.
  • Depending on configuration (set in the Admin Panel), this may be replaced by a “+” button to open a generic account.

Ordering Workflow

Once on the ordering screen:

  1. Select products from the menu.
  2. Tap “Send Order” in the top-right corner to confirm the order.
  3. The order is then:
    • Saved to the backend
    • Printed at any applicable kitchen printer for preparation

Orders are only submitted when the Send Order button is tapped.

Interface Layout

Left Section:

  • Product Groups: Primary product categories
  • Search Bar: Search for a specific product using the on-screen keyboard
  • Product List: Tap to add a product. Long-tap to choose quantity.

Top Section:

  • Subgroups: If configured, shows subcategories of selected group
  • Edit Table Name: Add a custom label to the account
  • Client Info: Assign client information to the account
  • Table Number Display
  • Message Button: Send a custom kitchen message (e.g., "Send Starters")

Bottom Right:

  • Set Time: Add a preparation time (date/time) to the ticket
    ⚠️ This does not delay the order, only labels the ticket

Additional Features

  • Product Options: Some products may prompt for additional selections (e.g., toppings or sides) before being added to the order
  • Quick Quantity Selection: Long-tap on a product to open a dialog for bulk ordering (e.g., 200 units)
  • Couverts: If the account is a table, the user can specify how many diners are seated

Close Account Behavior

  • Close Account Button (Bottom Right) behavior varies:
    • On a table with sent orders: closes the screen (does not close the account)
    • On an empty opened account (with no sent orders): closes and deletes the account
    • On paid accounts: closes the account if payment is complete

Note

In the Belgian SCE-certified version (Version 1), accounts are closed automatically after payment, and manual closing is not used.

Summary

  • Orders are created per table, takeaway, or delivery account
  • Products are added from the left panel and must be confirmed using Send Order
  • Various tools are available for customizing the order (messages, client info, quantity, preparation time)
  • Behavior such as UI layout and navigation flow is configurable from the Admin Panel