Skip to content

Overview

The Back Office, also referred to as the Administrator Panel or Admin Panel, is the central web-based interface for managing all key operations of a PosBel-enabled establishment.

This panel serves as the main entry point for store managers and administrators to configure and monitor the system according to their operational needs.

Signing In to the Back Office

The Back Office runs in a web browser. There is nothing to install, and you can reach it from any computer, tablet or phone.

1. Open the right address

Your version Address
Belgian SCE-certified https://sce.posbel.be
International https://admin.posbel.be

If you are not sure which version you run, see Belgium (SCE) vs International.

Tip

Bookmark the address. It is the only way into the Back Office, and it is the same one every day.

2. Enter your login details

The sign-in screen is headed Log Back In and asks for three things, in this order:

Field What to enter
Username The username created for you
Password Your password
Organization ID The number identifying your establishment

Then select Login.

Note

The Organization ID is the same number your staff enter on the tablet. If you need to look it up, it is shown as Organisation code on the Your Organisation tab of the Settings page, and on the tablet's own Login screen.

3. If you cannot get in

  • The details are refused. The message under the form says what went wrong. All three fields must match, including the Organization ID.
  • You sign in, but pages are missing. You are in, with fewer permissions than you expected. See what each user can reach.
  • You have no login at all. Ask whoever administers your establishment to create one for you. Accounts are made on the Users page.

Note

Not every member of staff can sign in here. Administrators always can. Anyone else needs the Login ability, in the Admin group, granted on their user. Without it, a tablet login will not open the Back Office. See Users.

What You Can Manage Here

The Admin Panel provides access to the following core areas of management:

  • User Management

Create, edit, and deactivate users who interact with the system.

  • Product Management

Add and organize products, define prices, and configure availability.

  • Product Groups (Departments)

Structure your product catalog by organizing items into logical categories.

  • Printer Configuration

Manage the printers installed in the establishment and assign them to specific tasks or product groups.

  • Account Overview

Access and monitor account-level data related to sales, users, and system activity.

  • Order History

Review all orders processed through the Android application.

  • Shifts (Booking Periods)

View and manage shift records, which track transactional activity during defined time periods.

  • Application Settings

Customize application behavior and system parameters to match the operational requirements of each individual establishment.

Note

The Back Office is typically used by owners, managers, or administrative staff with the appropriate permissions.