What Is Posbel
Posbel is a point-of-sale system for restaurants, bars and takeaways. It is made of five parts that share one catalog, one set of staff accounts and one stream of orders.
You will not use all five. Most establishments run the first two.
The Five Parts
| Part | Who uses it | What it is for |
|---|---|---|
| Web Admin Panel | Owner, manager | Set up the establishment and read its figures — products, staff, tables, printers, reports |
| POS App | Waiters, cashiers | Take orders and payments on a tablet during service |
| Kitchen Display | Kitchen staff | See orders in preparation on a screen instead of on paper |
| Self-Ordering Kiosk | Your customers, in the venue | Customers order and pay for themselves at a terminal |
| Online Ordering | Your customers, at home | Your own webshop for pick-up, delivery and eat-in orders |
The Admin Panel, also called the Back Office, runs in a browser. See Signing In to the Back Office for the address and how to log in. The POS app, the kitchen display and the kiosk are all the same Android application, behaving differently depending on the App Mode set on the user that is logged in. The webshop is a website your customers visit.
How They Fit Together
Everything is configured once, in the Admin Panel, and used everywhere:
- A product you create appears on the tablet, on the kiosk, on the webshop and on the digital menu.
- A user you create can log into the tablet, and — with the right abilities — into the Admin Panel.
- An order taken on the tablet, on a kiosk or on the webshop lands in the same place: the accounts list, the kitchen display, the kitchen printer, and your reports.
This is why the setup order matters. See First-Time Setup.
Two Versions
Posbel comes in two versions, and a few features differ between them:
- Belgian SCE-certified — for establishments subject to Belgian fiscal certification. Sales are signed by a fiscal module, and some operations are constrained accordingly.
- International — everywhere else.
Which one you run affects what you can do. See Belgium (SCE) vs International.
Where to Go Next
- Setting up for the first time → First-Time Setup
- Configuring the establishment → Web Admin Panel
- Working a service → POS App
- Something not working → Troubleshooting & FAQ